Refund policy
Return and Refund Policy
Thank you for shopping at Electronic Home Goods. We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Returns
You have 30 days from the date of delivery to return an item. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. A receipt or proof of purchase is required.
Non-Returnable Items
The following items cannot be returned:
- Items that have been opened, used, or damaged after delivery
- Items missing original packaging or accessories
- Gift cards
- Downloadable software or digital products
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days.
Late or Missing Refunds
If you haven't received a refund yet, first check your bank account, then contact your credit card company — it may take some time before your refund is officially posted. If you've done all of this and still have not received your refund, please contact us at electronichomegoods.store@gmail.com.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at electronichomegoods.store@gmail.com.
Return Shipping
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our return and refund policy, please contact us at electronichomegoods.store@gmail.com.